Contact information
Thank you for choosing BlueMoon Fragrance (bluemoonfragrance.pk). We are committed to providing a transparent, trustworthy, and seamless shopping experience across Pakistan. For any queries regarding our premium 50ml full-size perfumes, 10ml Travel Buddy discovery sets, order tracking, or 14-day tester-friendly exchanges, please reach out to us or visit our physical setup below:
🏢 Official Office & Experience Center
Want to sniff and try our premium fragrance impressions before buying? You are always welcome to test our collection live at our physical hub:
- Physical Address: B61, The Center Shopping Mall, Musical Foundation Road, Saddar, Karachi, Pakistan.
- Trade Name / Brand Identity: BlueMoon Fragrance
- Official WhatsApp Support Helpline: +92 332 5020767 (Available 24/7 for instant order verification and customer resolutions)
- Customer Support Email: thebluemoonfragrance@gmail.com
- Official E-Commerce Store URL: bluemoonfragrance.pk
⏰ Experience Center & Support Hours
While our online storefront accepts orders 24/7 nationwide with reliable Cash on Delivery (COD), our physical experience center and digital support lines operate during the following active hours:
- Monday to Saturday: 11:00 AM – 10:00 PM (Pakistan Standard Time)
- Sunday: Closed for Walk-ins (WhatsApp Support remains active; online dispatches resume on Monday)
💡 Quick Tip for Faster Resolution
If you are contacting us regarding an existing order, a transit damage claim, or a 14-day mild testing exchange, please include your Order ID (e.g., #BM-1001) and share a quick photo or video snippet over our official WhatsApp helpline. This ensures our team can process your replacement or store credit instantly without delays.
Be Bold. Be BlueMoon. | Affordable Luxury | Premium Quality | Long Lasting Perfumes Crafted for Pakistan